SHIPPING POLICY

We will combine shipping for an extra $1.00 - $12.00 per plant depending on size.

Our dedicated shipping days each week are Monday, Tuesday, and Wednesday. Orders placed by 12pm Tuesday will go out the same week, all other orders will be held for shipping the following Monday to avoid the plants sitting in a box over the weekend. 

Our shipping carrier is the United States Postal Service (USPS). Some orders may be eligible for shipping through a different carrier, please inquire. Regardless of the carrier, we cannot be responsible for packages once they have left our facility. Tracking information will be provided to the customer at the time of shipping, but the customer is responsible for all carrier inquiries. 

All plant photos--unless otherwise stated--are of the actual plant or group of plants available. Additional flower photos may be provided on plants that are not in bloom, or in low bud. These photos are given for reference only, and may be from our mother plant, another clone of the same variety, or from another source that we’ve obtained permission from.

Winter Weather Shipping: If temperatures are below freezing in your area, you may request a heat pack for $5. We do not monitor shipping conditions along your route, so please check your local weather before ordering. We cannot give refunds for frozen plants. 

Unfortunately, we do not ship to Alaska, Hawaii, or Puerto Rico.

PLEASE NOTE: Plants listed as in spike or bloom are in spike or bloom at the time of listing, but due to their delicate nature we cannot guarantee that spikes and blooms will survive shipping. We have an excellent track record of shipping plants in spike, but carrier mishaps do occasionally happen.

RETURN POLICY

We take great pride in our plants. If your order arrives in less-than-satisfactory condition, please send us photos of the affected plants within 24 hours and we will do our best to make sure you are satisfied with your order.

 

Please note that we cannot accept returns on undamaged plants or plants that were not photographed within 24 hours.

 

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